Contact us today:

01623 427859


14 Woodhouse Road, Mansfield, NG18 2AD

Privacy Notice

As a result of a change in UK law, we now need to explain to you what information we hold about you and for what purpose it will be used.

Why do we have your personal information?

Dr Allfree maintains records about your health and treatments; this information is only used for ensuring you a good standard of care and not for any other purpose. 

It is a legal obligation

As a data controller with fair processing responsibilities we have a legal obligation to keep the information we hold about you secure. We are committed to protecting your privacy and will only use information lawfully collected in accordance with:

  • General Data Protection Regulation 2017
  • Data Protection Act 1998
  • Human Rights Act 1998
  • Common Law Duty of Confidentiality
  • Health and Social Care Act 2012
  • NHS Codes of Confidentiality, Information Security and Records Management
  • Information: To Share or Not to Share Review - Dame Fiona Caldicott

What information do we hold on paper records (P) or electronically (E)?

  • Your name, address, telephone number, email (P and E).
  • History of your Appointments, Health notes, Date of Birth, Medication, Allergies (P).
  • Details of your care and treatments (P).
  • Results of investigations/x-rays, scans (P and E).
  • Relevant information from other health professionals (P and E).
  • Consent forms (E).
  • Receipts (P).

How do we keep your information safe?

  • Your paper medical records are securely stored. Staff are trained to uphold your confidentiality.
  • Your files are tracked and never left unsupervised. Computers are password protected.
  • We will keep your information after it was last used for 10 years. It will then be safely disposed of by incineration.
  • We will only ever use or pass on information about you if others involved in your care have a genuine need for it.
  • We will not disclose your information to any third party without your permission, unless there are exceptional circumstances; e.g.Life or death situations, or where the law requires information to be passed on as the duty to share information can be as important as the duty to protect patient confidentiality.

Can I see information you hold about me?

You have a right under the Data Protection Act 1998 to view or obtain copies of what information we hold about you and to have it amended should it be inaccurate. If you want to see your records please make request in writing to to Dr Allfree, so that your identity can first be verified.

Change of details

It is important that you tell us if any of your details, such as your name, address or telephone number have changed. You have a responsibility to tell us of any changes so that our records are accurate and up to date for you.


The Data Protection Act 1998 requires organisations to register a notification with the Information Commissioner to describe the purposes for which they process personal and sensitive information. This information is publicly available on the Information Commissioner’s Office website www.ico.org.uk . Mansfield Clinic is registered with the Information Commissioner’s Office (ICO).

Who is responsible for keeping my personal data safe at Pain Solutions Clinic?

Dr Allfree (Data Protection Officer) is responsible for keeping your information confidential and secure. His contact details are:

Dr J M Allfree, Pain Solutions Clinic, 14 Woodhouse Road, Mansfield, Notts, NG18 2AT Tel: 01623 427859     Email: enquiries@painsolutions.org.uk


Should you have any concerns about how your information is managed or shared at the clinic, please contact Dr Allfree; his details are noted above. If you are still unhappy following a review by him, you can then complain to the Information Commissioner’s Office (ICO) via their website (www.ico.org.uk). Telephone: 0303 1231113